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Changelog — Sentry Legal | Sentry
Legal Terms – What’s Changed?
The following includes a summary of key changes to the legal documents identified below.
Terms of Service (TOS)
Changes posted on February 12, 2024 and effective on April 12, 2024
- Updated terminology to refer to “Service Data” instead of “Event Data”. “Service Data” more accurately reflects the breadth of data that can be sent to Sentry.
- Updated Sentry’s data usage rights to include the right to use non-identifying data for product development and other legitimate business purposes
- Updated Sentry’s data usage rights to require customer authorization to use Service Data (other than non-identifying data) for any purpose other than providing Sentry’s service to the customer.
- Updated data locality language to align with Sentry making new data regions available.
- Added language to address handling of withholding taxes.
- General updates to streamline the definitions.
Changes posted December 29, 2022
- General updates made to align defined terms and overall structure of the TOS with our standard enterprise customer agreement
- General updates made so the TOS covers the ability to use all of Sentry’s current product offerings
- New language added to provide more clarity about the event data that customers send to Sentry for processing and how Sentry uses event data
- New language added to provide more clarity about the usage data that Sentry captures about customers’ interaction with the Sentry service and how Sentry uses usage data
- New language added to show how our Data Processing Addendum and Business Associate Amendment interact with the TOS
- New terms added that address purchases of subscriptions to the Sentry service through authorized resellers
Data Processing Addendum (DPA)
Changes posted May 29, 2024
- General updates made to expressly incorporate the EU-U.S. Data Privacy Framework, UK extension to the EU-U.S. Data Privacy Framework and Swiss-U.S. Data Privacy Framework
- Consolidated the list of subprocessors applicable for all Sentry products, including Codecov by Sentry
- General updates made to improve readability, streamline terms, and cross-reference relevant policies
Changes posted December 29, 2022
- General updates made to expand the geographic scope of the DPA.
- General updates made so the DPA covers all of Sentry’s current product offerings
- General updates made to improve readability, streamline the core terms and utilize schedules for supplemental provisions
- New language added to comply with emerging U.S. data protection laws, including the California Privacy Rights Act (CPRA)
Privacy Policy
Changes posted May 31, 2024
- Updated the Data Privacy Framework Notice to reflect U.S.-based alternative dispute resolution provider for unresolved Data Privacy Framework-related complaints
Changes posted December 15, 2023
- Updated the Data Privacy Framework Notice to reflect Sentry’s certification to the UK extension to the EU-U.S. Data Privacy Framework and the Swiss-U.S. Data Privacy Framework
Changes posted October 5, 2023
- Replaced the Privacy Shield Notice with the Data Privacy Framework Notice to reflect the European Commission’s adequacy decision for the EU-U.S. Data Privacy Framework on July 10, 2023
Changes posted July 25, 2023
- Language updated to reflect Sentry’s removal of advertising cookies and tracking technology from our website
- Corresponding updates made to California-required disclosures as a result of the foregoing
Changes posted December 29, 2022
- General updates made to clarify the scope and applicability of the Privacy Policy
- General updates made to improve readability and remove redundant language
- New language added to comply with emerging U.S. data protection laws, including the California Privacy Rights Act (CPRA)
Applicant Privacy Policy
Changes posted July 25, 2023
- General updates made to improve readability
- New language added to comply with emerging U.S. data protection laws, including the California Privacy Rights Act (CPRA)
A peek at your privacy
Here's a quick look at how Sentry handles your personal information (PII).
×Who we collect PII from
We collect PII about people browsing our website, users of the Sentry service, prospective customers, and people who otherwise interact with us.
What if my PII is included in data sent to Sentry by a Sentry customer (e.g., someone using Sentry to monitor their app)? In this case you have to contact the Sentry customer (e.g., the maker of the app). We do not control the data that is sent to us through the Sentry service for the purposes of application monitoring.
Am I included?PII we may collect about you
- PII provided by you and related to your
- Account, profile, and login
- Requests and inquiries
- Purchases
- PII collected from your device and usage
- PII collected from third parties (e.g., social media)
How we use your PII
- To operate our site and service
- To protect and improve our site and service
- To provide customer care and support
- To communicate with you
- For other purposes (that we inform you of at collection)
Third parties who receive your PII
We may disclose your PII to the following type of recipients:
- Subsidiaries and other affiliates
- Service providers
- Partners (go-to-market, analytics)
- Third-party platforms (when you connect them to our service)
- Governmental authorities (where necessary)
- An actual or potential buyer
We use cookies (but not for advertising)
- We do not use advertising or targeting cookies
- We use necessary cookies to run and improve our site and service
- You can disable cookies but this can impact your use or access to certain parts of our site and service
Know your rights
You may have the following rights related to your PII:
- Access, correct, and update
- Object to or restrict processing
- Port over
- Opt-out of marketing
- Be forgotten by Sentry
- Withdraw your consent
- Complain about us
If you have any questions or concerns about your privacy at Sentry, please email us at compliance@sentry.io.
If you are a California resident, see our Supplemental notice.